FAQ

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We ship within 2-3 business days. Delivery typically takes 5-7 business days within the continental US.

Do you ship internationally?
Currently, we ship within the United States only.

How is my art packaged?
Each piece is carefully packaged with protective materials to ensure it arrives in perfect condition.

Product Information

Are your pieces framed?
Yes, all our wall art comes expertly framed and ready to hang.

What materials do you use for framing?
We use high-quality frames with museum-grade materials to ensure longevity and visual impact.

Can I see the art in person before purchasing?
We're an online-only gallery, but we offer detailed product images and descriptions to help you make an informed decision.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for a full refund, provided the item is in its original condition.

How do I initiate a return?
Contact us at hello@bandley3.com with your order number, and we'll guide you through the process.

Care & Maintenance

How do I care for my framed art?
Keep your art away from direct sunlight and moisture. Dust gently with a soft, dry cloth.

Can I hang the art in any room?
While our pieces are durable, we recommend avoiding high-humidity areas like bathrooms.

About Our Curation

How do you select pieces for your collection?
We curate with a discerning eye for works that combine sophisticated aesthetics with conceptual depth—pieces that resonate with our community of intellectually curious creatives.

Do you offer custom framing?
Currently, all pieces come pre-framed. We're exploring custom options for the future.

Still have questions?
Reach out to us at hello@bandley3.com. We're here to help.